Restaurant Scheduling Software Case Study Part 5
Once the basic information has been entered, it is time to enter the person’s scheduling preferences. Here, a brief discussion of ‘shift managed’ versus ‘duty day managed’ is in order.
For most applications, making people shift managed is most appropriate. This is because most organizations schedule by shifts. Some organizations, however, schedule in terms of independent tasks and meetings, (which are generally of shorter duration than shifts). The rule of thumb is that if your organization has defined shifts where a person is typically assigned to work one shift per day, then making personnel ‘shift managed’ is most appropriate.
If your organization schedules people by individual meetings or tasks, then making them ‘duty day managed’ is usually most appropriate. One notable violation to this rule has been seen in the field of nursing, where shifts are often 24 hours or longer. In such a case, control over on and off-duty times is important, and duty-day managed nurses makes a lot of sense.
For Mark’s restaurant, however, the clear choice was to make all employees ‘shift managed’. We’ll also see how you can define additional tasks that must be performed within the shift.
